
Personally, I found one part in particular extremely interesting. I really liked listening Alan Schanzer on consumer opinions and how to utilize them. Social networking is such a great tool for collecting consumer insight on the most frequenctly discussed topics. Listening to what customers are saying not only helps marketers realize what people are talking about, but also the volume, sentiment, tonality, and reach of the discussions. This information can in turn help marketers promote their product or service more effectively, and help them understand what their consumers' wants and needs are.
I think that I found this part of the lecture so interesting because it is taking advantage of the tons and tons of great data and information that social networking sites help provide. It means that social networking is more than just a place for people to just post pictures and make friends. Businesses have finally started to realize that social networking is a tool that can be put to good use.
1 comment:
4 good posts for 2 weeks - 20 points
and 5 points for going to the online conference
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